Shipping & Delivery
We offer free shipping on orders over $40. $7 flat rate for orders under $40. Most orders ship via USPS first class with transit time being between 3-5 business days depending on location. Orders will ship within 1-2 business days from the original order date. You will receive an emailed receipt with order details. Once your order has shipped you will receive an email with tracking information. *Large and oversize freight charges may apply on some items.
All regular price purchases will be eligible for refund or store credit. Merchandise must be in original condition, unworn, unwashed, with tags attached. Returns must be within 30 days of receiving order. Shipping costs are non-refundable & return shipping will be the customer responsibility. If returned items are not within the return policy a restocking fee will apply. Sale & clearance items are not eligible for return or exchange.
To complete your return stop into the store during regular business hours or email firstname.lastname@example.org for further instructions for online returns. Please do not send returns without prior authorization.
If you purchase a gift card in store and your code is not working at checkout online, please contact us at email@example.com. We are currently experiencing issues but are working to resolve them!
The best way to contact us with any questions or concerns is to email firstname.lastname@example.org or call (402) 298-4240 during business hours. You can also reach us on Instagram or Facebook @thejeanmarieboutique.